GOORAMA!

The thought of doctors screwing up is terrifying. I’m not here to deny that fact. But if a doctor makes a mistake, should they be shamed into silence, or should the culture of medicine be open enough that others can learn from that mistake and overall care can improve?

Want to hear those three bone-chilling words? He first says ’em at 7:29.

Read more: http://upworthy.com/these-3-words-can-be-the-most-gut-wrenching-thing-doctors-ever-hear-heres-why